We test customer service by talking to a company representative, finding out their hours of operation, and determining what technological features are available for customers.This tells us what a policy looks like and costs. We get a sample quote from the companies by either talking to a sales representative or by using the online quote tool.This allows us to determine what products and services are offered by each home insurance provider. We analyze the information on each company’s website.Here’s what that review process looked like: With that in mind, we created an objective rating system to score each home insurance company. This means earning your trust through transparency and having the data to back up our ratings and recommendations. The This Old House Reviews Team is committed to providing comprehensive and unbiased reviews to our readers. However, Liberty Mutual’s basic policy will cover the medical expenses and legal fees associated with injuries to guests. ![]() Injury to the owner of the property is not covered. Does Liberty Mutual homeowners insurance cover personal injury? Yes, Liberty Mutual offers home insurance discounts for active members and veterans. Does Liberty Mutual offer military discounts? Its basic insurance policies do not cover flood or earthquake damage. Liberty Mutual homeowners insurance covers all of the industry basics, in addition to an extensive number of endorsements that are rare in the industry, like inflation coverage to protect customers from rising rebuilding prices. What does Liberty Mutual homeowners insurance cover? However, Liberty Mutual may not be the best choice for budget-conscious homeowners, as its prices run a little higher than the competition. Liberty Mutual is a solid choice for homeowners seeking to customize their coverage with many endorsement options, or who have the opportunity to qualify for discounts. Is Liberty Mutual a good homeowners insurance company? Although it is a great option if you want reasonable rates for one year.” Actually my rates have always stayed the same or went down. I’ve had car insurance for 16 years and have never had a company raise my rates this much. Their reason was, ‘rates in your area just went up,’ no reasonable explanation. Always paid on time never had a claim, then at renewal a week ago my rate jumped over $600 a year, just on auto insurance. We had auto insurance on two vehicles and renters insurance. Their rates were great, customer service was great and larger discounts than most. “My wife and I switched to Liberty Mutual last year. They do the right thing, very refreshing. For those wondering how Liberty Mutual is, don’t worry. You never know how good your insurance company is until you file a claim. We all hate insurance because we have to have it, but never use it. But they went above and beyond and kept a happy customer. Not to say there were not a few snags along the way. “Liberty Mutual and especially Rebecca and Andy, went out of their way in handling my claim. Here’s what some homeowners had to say about their experiences with Liberty Mutual: However, customers rate Liberty Mutual just over 1 star. ![]() Liberty Mutual is accredited by the Better Business Bureau and holds an A+ rating* from the organization.
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